Milkman Home deliveries

The Postal Hub Podcast: Antonio Perini, CEO and founder of Milkman, on e-commerce delivery

by Milkman

Antonio Perini, CEO and founder of Milkman, joins me to talk about advanced e-commerce delivery options:


  • Competing on delivery service levels
  • Flexible delivery options
  • Giving customers the power to reschedule deliveries
  • The personalised delivery experience
  • Making flexible, time-slot delivery work in practice
  • The premium on flexible delivery options
  • Consolidating deliveries for residential addresses
  • Transparency of delivery pricing
  • An overview of the Italian delivery sector
  • The complexity of Italian logistics, including delivery density
  • First-time delivery success rates and driver punctuality rates
  • Porch piracy